Privacy Policy

Last Updated: [Insert Date]

Welcome to Deals Plant Guarder Store (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information, just as we are committed to providing you with premium garden products from artificial grass to hot tubs & saunas. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plantguarder.com.

1. Information We Collect

We collect information that helps us provide our gardening and landscaping products to customers worldwide (excluding Asia and certain remote areas):

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make purchases of items like garden furniture covers or composters.
• Transaction Information: Details about products you purchase (such as garden power tools or lawn edging), payment method, and delivery information.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your communications with our customer service team regarding orders of chimineas & fire pits or other products.

2. How We Use Your Information

We use your information to provide and improve our services for gardening enthusiasts and landscaping professionals:

• To process your orders of garden railings, fertilisers, or other products
• To provide customer support for inquiries about decking or gazebos
• To improve our website and product offerings (like our selection of lawn care products)
• To send marketing communications about new garden bars or landscaping materials (where you’ve consented)
• To prevent fraud and enhance security for transactions involving high-value items like hot tubs & saunas

3. Data Sharing and Disclosure

We may share your information in limited circumstances, always with appropriate safeguards:

• Service Providers: With companies that help us operate our business (payment processors, shipping carriers for delivering compost or garden gates).
• Legal Compliance: When required by law or to protect our rights (such as preventing fraudulent orders of garden tools).
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the quality of our garden products:

• We store data on secure servers with appropriate technical and organizational measures.
• Payment information is processed using PCI-DSS compliant services with 256-bit SSL encryption – the same level of protection we’d expect for our professional landscaping customers.
• We retain personal data only as long as necessary to provide our services (like warranty information for garden power tools) or as required by law.

5. Your Rights

You have rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about your orders of growing & planting supplies.
• Correction: Update your account information if you’ve moved since ordering lawn edging.
• Deletion: Request deletion of your data, subject to legal requirements (like retaining transaction records for hoses, pumps & irrigation systems).
• Marketing Preferences: Opt-out of marketing communications about new garden furniture covers or incinerators.

6. Cookies and Tracking Technologies

Like a well-tended garden, our website uses cookies to function optimally:

• Essential Cookies: Necessary for basic functions like adding fertilisers & plant food to your cart.
• Performance Cookies: Help us improve our site’s performance for browsing gazebos or landscaping materials.
• Marketing Cookies: Used to show relevant ads for products like garden bars or artificial grass (you can opt-out).

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy as our business grows, just as we expand our range of compost, manure & soil products. The updated version will be posted on our website with a new “Last Updated” date.

Thank you for trusting Deals Plant Guarder Store with your gardening needs and your personal information. We treat both with the utmost care and professionalism.